Cookies Policy | Winner Casino

About cookies

Cookies are small text files that a website can place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or remember information about a visit. Cookies can help a website operate correctly, improve performance, remember preferences and provide information about how visitors use its pages.

Some cookies are placed directly by Winner Casino, while others may be placed by service providers that support website functions, security, analytics, communications or other services. These providers may use cookies or similar technologies in accordance with their own privacy information and the instructions provided by the website.

A cookie does not usually identify you by name on its own. However, information collected through cookies may be combined with other information that you provide or that is collected when you use the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active may vary depending on its purpose and the settings of the relevant service.

Similar technologies

The term cookies may also include related technologies such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions, including remembering settings, measuring activity and helping to protect the website. For simplicity, this policy uses the term cookies to cover cookies and similar technologies unless a different treatment is specifically explained.

Types of cookies we may use

The cookies used on a website can change over time as features, services and technical arrangements change. The main categories are described below. A cookie may have more than one purpose, and not every category will be used on every page or at every time.

Strictly necessary cookies

These cookies support essential website functions. They may help with page navigation, account access, session management, security controls, fraud prevention, load balancing and the delivery of requested services. Without these cookies, parts of the website may not work properly or may be unavailable. Because they are needed for core operation, they may not be removable through every cookie preference tool.

Functional or preference cookies

Functional cookies remember choices and settings so that the website can provide a more consistent experience. They may remember language or display preferences, selected options, consent choices or information entered into a form. If these cookies are disabled, some preferences may need to be entered again during future visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on pages, navigation patterns, error messages and general device or browser information. This information can be used to identify technical issues, measure website performance and improve content and usability.

Security and risk-management technologies

Cookies and similar technologies may be used to help identify unusual activity, protect accounts, support responsible access to services and reduce the risk of fraud, abuse or unauthorised use. These technologies may collect information about a device, browser, session or interaction with the website. They are intended to support the safety, integrity and proper operation of the platform.

Advertising or measurement cookies

Where relevant and permitted, advertising or measurement technologies may help assess the performance of communications, understand general interests or limit repeated presentation of the same content. The availability and use of these technologies may depend on your consent, browser settings, device settings and the services made available on the website.

Why cookies are used

Cookies may be used for several purposes connected with providing and improving the website. Their purposes can include making the site function, supporting account and session features, remembering selections, protecting the platform and understanding how the website is used.

To keep the website available, responsive and secure.
To remember information or settings that you choose during a visit.
To support sign-in, account functions, session continuity and requested services.
To help detect suspicious behaviour, technical problems, misuse or attempted fraud.
To understand how visitors navigate pages and interact with website features.
To measure the effectiveness and reliability of website content and communications.
To improve design, functionality, accessibility and the overall user experience.
To apply cookie choices and other privacy preferences.
To support compliance, auditing, reporting and the prevention of unlawful or prohibited activity.
To provide information that is more relevant to the device, browser or service being used, where permitted.

Information collected through cookies may be combined with information from your account, device, browser, website activity or communications with us. The way this information is used depends on the purpose for which it was collected and any choices or permissions that apply. Further information about personal information handling is available in the Privacy Policy.

Managing your cookie choices

Where a cookie banner, preference centre or other control is provided, you can use it to accept or reject categories of non-essential cookies. Your choices may be stored in a preference cookie so that they can be remembered on later visits. If you delete cookies, change your browser or use another device, you may need to make your choices again.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should check the relevant help or settings information for the product you use.

Open the privacy, security or site-settings area of your browser or device.
Review the available cookie, tracking or storage controls.
Choose whether to allow, restrict or remove cookies.
Close and reopen the browser or refresh the website if required.
Review your preferences again when visiting from another browser, device or private browsing session.

Blocking or deleting cookies may affect the operation of the website. Essential features may not work as intended, saved preferences may be lost, and you may need to repeat actions or sign in again. Disabling analytics or preference cookies should not usually prevent access to essential website functions, but the experience may be less consistent.

Some browsers and devices offer additional privacy controls, such as settings that limit tracking, restrict third-party storage or automatically clear website data. These controls may not apply in exactly the same way to every website or technology. Choosing to restrict cookies does not necessarily remove information that was collected before the restriction was applied.

Third-party services, privacy and policy updates

Winner Casino may use third-party providers to help operate, secure, analyse or improve the website. Those providers may place or access cookies on their own behalf or on behalf of the website. Third-party cookies may be subject to the relevant provider's policies, terms and controls. We do not control every technology used by third parties, and their practices may change independently.

Third-party services may collect information such as a device identifier, IP address, browser type, approximate location, pages visited, referral information, interaction data or technical event data. The information collected will depend on the service and its configuration. Where consent is required for a particular use, the relevant technology may be used only after the applicable choice has been provided.

Cookies may involve the transfer or storage of information in countries outside Australia, depending on the providers and systems used. Where personal information is involved, it will be handled in accordance with the Privacy Policy and applicable obligations. You should review the privacy information of any third-party service if you want to understand its practices in more detail.

Your privacy rights

Depending on your circumstances and applicable law, you may have rights or choices relating to personal information collected through cookies. These may include requesting access to information, seeking correction of inaccurate information, asking questions about how information is used, or withdrawing consent where consent is the basis for processing. Requests can be made through the available privacy or support channels for the website.

Changes to this policy

We may update this Cookies Policy when our website, services, technologies, legal obligations or privacy practices change. The updated version will be made available on this page, with the revised date or other notice used where appropriate. You should review this policy periodically so you understand the current approach to cookies. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

If you have a question about cookies, privacy preferences or the operation of this policy, please use the contact or support options made available on the Winner Casino website.